Privacy Notice
Effective Date: October 17, 2026
CGAI Partners values privacy, confidentiality, and responsible use of technology. This notice explains how information may be collected, used, and processed when you visit our website, request a consultation, or interact with our AI voice assistant, OG (Ontology Grid).
1. Information We Collect
When you contact CGAI Partners or schedule a consultation, we may collect your name, business email address, organization, contact information, and any details you voluntarily provide.
Our website and security services may also process technical information such as IP addresses, browser information, request timestamps, and security-related activity.
2. How We Use Information
We use information to respond to inquiries, provide consulting services, schedule meetings, operate our website, protect our systems, and improve the experience of visitors.
3. OG Artificial Intelligence Voice Assistant
OG (Ontology Grid) is an AI-powered voice assistant, not a human representative. When you use OG, audio and conversation content you provide may be transmitted to OpenAI and associated service infrastructure to process your requests and generate responses.
Provider handling and retention of information are subject to applicable service arrangements and policies. Do not provide passwords, confidential business documents, protected health information, financial account numbers, or other sensitive information during an OG conversation.
OG is designed to provide general information about CGAI Partners and its services. It should not be treated as a substitute for professional advice.
4. Cloudflare Security and Turnstile
We use Cloudflare services to help operate and protect our website, limit abusive requests, and distinguish legitimate visitors from automated traffic.
Cloudflare Turnstile may perform automated browser verification in the background. For information about Cloudflare's processing of personal data for this purpose, please review the Cloudflare Turnstile Privacy Addendum.
5. Third-Party Service Providers
Our website may use service providers including Cloudflare for website infrastructure and security, OpenAI for AI voice functionality, Microsoft Bookings for consultation scheduling, and Resend for processing contact-form email notifications. Information is processed as necessary for the relevant functionality and subject to applicable provider terms.
6. Cookies and Technical Data
Our website and service providers may use cookies, browser storage, or similar technologies for essential functionality, security, and website operations. Any additional analytics or tracking practices should be disclosed if enabled.
7. Information Security and Retention
We use reasonable technical and organizational safeguards intended to protect information against unauthorized access, misuse, and disclosure. No internet-based service can guarantee absolute security.
Information may be retained for legitimate business, operational, security, and legal purposes, subject to applicable requirements and service-provider practices.
8. Your Privacy Choices
You may contact us to ask questions about information you have submitted or to request access, correction, or deletion where applicable law provides those rights. Requests may be subject to identity verification and lawful exceptions.
9. Updates to This Notice
We may update this Privacy Notice to reflect changes in our services, technology, or legal requirements. Updated versions will be published on this page with a revised effective date.
10. Contact CGAI Partners
For privacy questions or requests, please use the contact information or contact form on our CGAI Partners website.